Return & Refund Policy

our satisfaction is our priority, and we respect your right to change your mind.

• You may request a return within 14 calendar days of receiving your order, in full compliance with European consumer legislation.

• Items must be in perfect condition, unused, with original packaging and tags attached.

• Once the item has been inspected, a refund will be issued within 14 days, using the same payment method used at checkout.

• Our goal is to ensure that every purchase with Lysora feels confident, safe, and stress-free.